Extensive library of setup and how-to articles.
Fast answers to basic questions.
Guides to online selling, ecommerce support and more.
Our Etsy integration is live! Link Etsy with Zendesk, Gorgias and others.
Nov 09, 2022 6 min read
ChannelReply's Newegg integration is now live!
Feb 21, 2022 4 min read
Learn how an ecommerce helpdesk can help you stay on top of...
Dec 23, 2021 5 min read
Back Market is hands-down the world’s best marketplace for used and refurbished...
Dec 01, 2021 3 min read
Our Back Market integration is now available for six helpdesks!
Nov 06, 2021 5 min read
Jake Rheude of Red Stag Fulfillment offers tips and strategies for winning...
Aug 21, 2021 7 min read
Our Shopify integration for Help Scout is live!
Feb 26, 2021 3 min read
Our most-requested feature of all time is finally finished: Walmart integration is...
Nov 07, 2019 4 min read
eBay and Amazon sellers looking for an ecommerce helpdesk once had few...
Dec 08, 2016 6 min read
One of the most important things for ecommerce customer service is responding...
Mar 24, 2016 5 min read
A while back, we were extremely frustrated by the challenges involved in...
Dec 14, 2015 2 min read
“Exceptional customer service” is a term that gets tossed around a lot....
Oct 01, 2015 3 min read
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